Effective Date: [01/01/2024]

At Premier Healthcare Plans LLC dba Premier Healthcare Insurance Agency (referred to as “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your data. This policy applies to the information collected through our website, social media channels,  mobile application, and any other services we offer in relation to the Affordable Care Act (ACA) health insurance plans.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website and social media sites. We confirm that we will keep your information secure and that we will comply fully with all applicable USA Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit our sites. By submitting information you are accepting and consenting to the practices described in this policy.

We collect personal information to provide you with ACA health insurance services and ensure compliance with legal and regulatory requirements.

When you use our website or services, we may collect the following types of personal information:

• Identification Data: Full name, date of birth, Social Security Number (SSN), driver's license, or other identification details.
• Contact Information: Email address, phone number, residential address, and mailing address.
• Health Information: Health status, existing medical conditions, prescriptions, and treatment history.
• Financial Information: Income details, tax information, banking information, and payment card details for billing purposes.
• Other Personal Data: Family size, employment information, and citizenship or immigration status as required by the ACA marketplace.

We may also collect information automatically, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on the website, referral URLs, and other online activity.

The personal information we collect is used for the following purposes:

• ACA Insurance Enrollment: To help you apply for and manage your ACA health insurance plan, including eligibility determination and subsidy calculations.
• Communication: To send you updates about your coverage, policy changes, and other related communications.
• Compliance: To comply with federal and state regulatory requirements, including submitting necessary information to ACA exchanges and government agencies.
• Customer Support: To respond to your inquiries and provide assistance.
• Website Functionality: To enhance your browsing experience, troubleshoot technical issues, and improve our services.
• Marketing: With your consent, we may send you promotional offers, newsletters, and information about related insurance products. You may opt out of receiving these communications at any time.

We may share your personal information in the following circumstances:

• With ACA Exchanges and Government Agencies: To facilitate the enrollment process and comply with ACA requirements.
• With Third-Party Service Providers: We may share your data with trusted partners who provide services such as customer support, data processing, and marketing, under strict confidentiality agreements.
• Legal Compliance: We may disclose your information to law enforcement or government agencies if required by law, court order, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.

We implement a variety of security measures to safeguard your personal information. These include:

• Encryption: All sensitive information (such as SSN and payment details) is encrypted during transmission using Secure Socket Layer (SSL) technology.
• Access Control: Access to your personal data is limited to authorized personnel and contractors who need the information to perform their duties.
• Data Retention: We retain your personal data for as long as necessary to provide services or as required by law.

Depending on your location, you may have the following rights concerning your personal information:

• Access and Correction: You can request access to the personal information we hold about you and correct any inaccuracies.
• Deletion: You may request the deletion of your personal information, subject to certain legal restrictions.
• Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
• Data Portability: In some cases, you may have the right to request a copy of your personal data in a structured, commonly used format.
• Do Not Track (DNT): Our website does not currently respond to Do Not Track signals from browsers.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Effective Date” at the top of this policy indicates when it was last revised. We encourage you to review this policy regularly for updates.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Premier Healthcare Plans LLC dba Premier Healthcare Insurance Agency
Address:  4446 Mariners Cove Drive, Wellington, FL  33449
Phone: 855-222-6984
Email: support@premierhealthcareplans.com

This Privacy Policy is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA), the Affordable Care Act (ACA), and other applicable privacy laws.